News and Blog

The Government announced the critical sectors that will need essential support during the COVID-19 crisis. CPG provide services to a number of customers that operate within these including:

• Health and social care
• Public safety and national security
• Utilities, communications and finance

We wanted to update you on the steps we are taking to ensure CPG can continue to provide services to you during the coming weeks. Protecting the health of our employees is of utmost importance to us but our focus remains on providing ordering and delivery capability along with other related services for our customers.

1. The warehouse will continue to operate and we have the capacity to support additional workload. Please advise us of any changes you anticipate to your business needs.

2. Our key employees are equipped to connect remotely with colleagues and customers in a secure environment. We feel confident in our continued ability to serve your business, regardless of our physical work location.

3. We provide alternative channels to reach healthcare professionals, patients and veterinary staff with information and resources through our Medisa channels.

In light of the ongoing developments of the Coronavirus (COVID -19) we would like to take this opportunity to inform you of the precautionary steps we have taken to make sure it remains ‘Business as Usual’ as far as possible:

• Our senior management team is meeting on a daily basis to review the situation. We are constantly monitoring all advice given by local and national authorities, as well as public health advice and WHO guidelines
• Clear guidance has been issued to all employees, advising them of measures to reduce virus spread
• We are actively monitoring anyone who has or may have been exposed to the virus through travel or contact with people from affected areas and where necessary asking them to self-isolate
• All our logistics partners are working to minimise the spread of the virus to ensure continuity of service during the Coronavirus (COVID-19) outbreak
• All our suppliers are communicating their Business Continuity plans and we are collaborating with them to reduce the risk of infection wherever possible
• New hygiene routines have been implemented throughout our offices, with additional hand sanitisers installed in multiple locations around the building including toilets, kitchen, cafeteria areas and reception. NHS posters showing hand washing advice are displayed throughout the site

We are very excited to announce that in 2020 Medisa.com will have a brand-new look. Apart from the new layout, we have added new features to improve the user site experience.

New features will include:

• Log in directly from the home page
• ‘My account’ enabling users to update their account details including their email address, specialist interests and password
• PIN feature to add materials to favourites, making the ordering process even quicker

Did you know that on Pharmisa we can automatically add a ‘free item’ to an order? This feature ensures that ‘free items’ are despatched to accompany a specific material.

This option can be used for a variety of different reasons, whether it is to meet compliance regulations or simply to ensure that when a material is ordered that it is sent with associated information or resources.

We are very pleased to announce that Medisa has reached another milestone and now has over 45,000 registered users.

Medisa provides a range of online ordering options for healthcare professionals (HCPs), patients and carers to order information and resources when they need them. The ordering sites offer an easy, compliant way for pharmaceutical and healthcare companies to provide information at the point of interest.

The two main ordering options are Medisa.com and incorporated Medisa sites.

Managing recalls and withdrawals can often be a challenging task for our clients. Did you know that Pharmisa has a Recalls and Withdrawals (RAW) feature?

The functionality provides a robust, systems driven approach to managing a recall/withdrawal efficiently and compliantly while maintaining visibility down to individual respondent level.

For full details on recommended Christmas posting dates, please see the links on the right:

CPG Logistics are focused on reducing waste and the impact our business has on the environment. As a company we are continually evaluating our business practices and we focus on a number of key areas:

• Packaging. We review packaging options twice yearly, evaluating our existing packaging, what is new to the market, cost implications and the level of protection for the goods
• Environmentally sourced packaging. We only purchase packaging from FSC approved producers
• Waste. Initiative across the business to ensure waste is segregated and placed into the correct waste streams. General waste is sent to a sorting depot where the waste goes through an additional process to sort items that could be recycled
• Energy saving initiatives. PIR lighting and LED lighting used within our warehouses and office facilities

Our annual ABPI (The Association of the British Pharmaceutical Industry) training is taking place this week.

Provided by Compliance Hub, the training enables us to keep up to date with the changes in the ABPI Code of Practice to ensure our services remain compliant.

Our membership to Compliance Hub’s Agency Recognition and Training Scheme continues to demonstrate our commitment to complying with the codes of practice that affect our customers.

In light of recent developments regarding the UK’s exit from the European Union, CPG’s Brexit Management Team are working with each customer who ship goods internationally to ensure that we can continue to despatch  orders post Brexit.

To send materials internationally, specific information is required for each item:

• The correct commodity code
• The correct item value
• The country of origin
• Instructions confirming at what point duty will be paid
• EORI number

 On Friday 27 September we joined in with the World’s Biggest Coffee Morning for MacMillan Cancer Support.

Cakes were baked or donated, coffees were made, tuck shops were run, games such as guess how many berries in the pie were organised, all to raise money for this amazing charity.

Thank you to everyone who took part and donated money and helped us raise an impressive £785 doubling our previous record. Well done!

We are pleased to announce that CPG continues to be a Hampshire Chamber of Commerce member for the fourth consecutive year.

Hampshire Chamber of Commerce is a membership organisation that helps promote local business through various media channels and also offers business support and advice. 

In preparation for the United Kingdom’s (UK) exit from the European Union (EU), we wanted to reassure you of CPG Logistics’ position within the international supply chain.

HMRC has recently awarded CPG Logistics full Authorised Economic Operator status (AEO status customs simplification (AEOC) and AEO status security and safety (AEOS)). It ensures consignments travel through cross borders with fewer checks and minimum delay, at lower cost and in a safer and more secure environment.

AEO is a globally recognised customs and international supply chain security accreditation, providing assurance that security is paramount throughout our business, both from a physical and technical perspective.

Have you started planning your co-packing activity for Christmas or have you got an immediate requirement? Why not contact CPG Logistics to see how we can help.

CPG Logistics provide a range of services that support finished and semi-finished products. CPG’s production facilities are operated by fully trained GMP teams and we have the experience and accreditations to deliver high quality solutions at competitive prices. Call us today on 01329 245 600 and we will be happy to discuss your requirements. 

The British Retail Consortium (BRC) Standard for Storage and Distribution have confirmed that CPG has achieved an AA rating, the highest rating grade possible. This accreditation ensures that that food product integrity is maintained throughout the supply chain.