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CPG Newsletter

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CPG Children in Need Cake Bake​

December 2019

CPG has supported Children in Need for the last 15 years and this year was no different.

On Friday 15 November, the CPG talented bakers created mouth-watering cakes and tasty treats, all to help raise money for Pudsey. Those less talented in the art of baking bought raffle tickets for the chance to win one of the delicious cakes.

It was another fun event and we are pleased to say that we have raised £245.76, so a big thank you to everyone who took part.

CPG Christmas Goods in Opening Times ​​​​​​​

November 2019

Please see below CPG Goods in opening times during the Christmas holidays:

  • Tuesday 24 December: 08.00 – 12.00
  • Wednesday 25 December and Thursday 26 December: Closed
  • Friday 27 December: 08.00 – 15.00
  • Monday 30 December: Normal operating hours (08.00 – 16.00)
  • Tuesday 31 December:  08.00 – 12.00
  • Wednesday 1 January: Closed
  • Thursday 2 January: Normal operating hours (08.00 – 16.00)

If you or any of your contacts have a requirement that might be impacted by the opening times, please contact your Customer Service Team.

ParcelForce and Royal Mail Christmas Posting Dates

November 2019

For full details on recommended Christmas posting dates, please see the links on the right:

CPG focussing on waste reduction and recycling ​​​​​​​

November 2019

CPG Logistics are focused on reducing waste and the impact our business has on the environment. As a company we are continually evaluating our business practices and we focus on a number of key areas:

  • Packaging. We review packaging options twice yearly, evaluating our existing packaging, what is new to the market, cost implications and the level of protection for the goods
  • Environmentally sourced packaging. We only purchase packaging from FSC approved producers
  • Waste. Initiative across the business to ensure waste is segregated and placed into the correct waste streams. General waste is sent to a sorting depot where the waste goes through an additional process to sort items that could be recycled
  • Energy saving initiatives. PIR lighting and LED lighting used within our warehouses and office facilities

  • Transport. The majority of items shipped from CPG are via a parcel or pallet network, reducing the number of vehicles delivering goods on the road
  • Reduction in single use plastic. Filtered water systems provided across all facilities to reduce the use of single use plastic bottles
  • Training. Ongoing training with our warehousing operatives to pack orders to avoid damage in transit whilst not using excessive packaging
  • Feedback. We proactively ask for feedback from our customers on how their orders were packaged and the packaging used

For more information on CPG’s waste reduction and recycling initiatives, please take a look at our website.


November 2019

Our annual ABPI (The Association of the British Pharmaceutical Industry) training is taking place this week.

Provided by Compliance Hub, the training enables us to keep up to date with the changes in the ABPI Code of Practice to ensure our services remain compliant.

Our membership to Compliance Hub’s Agency Recognition and Training Scheme continues to demonstrate our commitment to complying with the codes of practice that affect our customers.


CPG preparing for brexit​​​​​​​

October 2019

In light of recent developments regarding the UK’s exit from the European Union, CPG’s Brexit Management Team are working with each customer who ship goods internationally to ensure that we can continue to despatch  orders post Brexit.

To send materials internationally, specific information is required for each item:

  • The correct commodity code
  • The correct item value
  • The country of origin
  • Instructions confirming at what point duty will be paid
  • EORI number
This information needs to be uploaded in our systems in advance of 31 October to ensure that international orders can still be sent. Without this information, these orders cannot be shipped.

As a business CPG is committed to implementing measures to ensure international shipments continue to be delivered on time, reducing the impact of Brexit on our customers and their business activities. Our full Authorised Economic Operator status (AEO status customs simplification (AEOC) and AEO status security and safety (AEOS)) further demonstrates the steps we have taken to ensure consignments travel through cross borders with fewer checks and minimum delay, in a safer and more secure environment.

If you need to discuss any specific requirements which may be impacted by the UK’s departure from the EU or if you have any concerns regarding activity post Brexit, please contact our Customer Service Team.

World’s biggest coffee morning at CPG

October 2019

 On Friday 27 September we joined in with the World’s Biggest Coffee Morning for MacMillan Cancer Support.

Cakes were baked or donated, coffees were made, tuck shops were run, games such as guess how many berries in the pie were organised, all to raise money for this amazing charity.

Thank you to everyone who took part and donated money and helped us raise an impressive £785 doubling our previous record. Well done!


CPG – Member of Hampshire Chamber of Commerce 

October 2019

We are pleased to announce that CPG continues to be a Hampshire Chamber of Commerce member for the fourth consecutive year.

Hampshire Chamber of Commerce is a membership organisation that helps promote local business through various media channels and also offers business support and advice. 

CPG Logistics awarded full Authorised Economic Operator (AEO) status​​​​​​​

September 2019

In preparation for the United Kingdom’s (UK) exit from the European Union (EU), we wanted to reassure you of CPG Logistics’ position within the international supply chain.

HMRC has recently awarded CPG Logistics full Authorised Economic Operator status (AEO status customs simplification (AEOC) and AEO status security and safety (AEOS)). It ensures consignments travel through cross borders with fewer checks and minimum delay, at lower cost and in a safer and more secure environment.

AEO is a globally recognised customs and international supply chain security accreditation, providing assurance that security is paramount throughout our business, both from a physical and technical perspective.

AEO status provides our customers with the following benefits:

  • Reduced customs-related guarantees and costs
  • Lower risk score and fast-track priority treatment through customs
  • Mutual recognition around the world
  • Easier admittance to other customs simplifications, facilitations and import tax relief programs
  • Reduced risk of theft, loss or damage
  • Reduced customs-related errors
  • Inherent benefits when dealing with high risk or sensitive cargo

If you would like to discuss any specific requirements which may be impacted by the UK’s departure from the EU or if you have any concerns regarding activity post Brexit, please contact our Customer Service Team.

Planning for Christmas already? 

September 2019

Have you started planning your co-packing activity for Christmas or have you got an immediate requirement? Why not contact CPG Logistics to see how we can help.

CPG Logistics provide a range of services that support finished and semi-finished products. CPG’s production facilities are operated by fully trained GMP teams and we have the experience and accreditations to deliver high quality solutions at competitive prices. Call us today on 01329 245 600 and we will be happy to discuss your requirements. 


CPG achieves aa rating BRC ACCREDITATION

September 2019

The British Retail Consortium (BRC) Standard for Storage and Distribution have confirmed that CPG has achieved an AA rating, the highest rating grade possible. This accreditation ensures that that food product integrity is maintained throughout the supply chain.

If you have any upcoming requirements, please contact our Customer Service Team.


July-August 2019

Managing recalls and withdrawals can often be a challenging task for our clients. In response to this, we have launched a Recalls and Withdrawals (RAW) feature in Pharmisa.

The functionality provides a robust, systems driven approach to managing a recall/withdrawal efficiently and compliantly while maintaining visibility down to individual respondent level.

A comprehensive range of reports provide a complete audit trail of respondent declarations, status of each recall/withdrawal as well as declared versus returned quantities for the full count and check service.

If you would like to discuss this new feature in more detail, please contact us.


July-August 2019

CPG have recently been accredited to the BRC’s Standard for Storage and Distribution. This accreditation ensures that that food product integrity is maintained throughout the supply chain. We are very pleased to announce that following the audit assessment, we have achieved a provisional AA rating, the highest rating grade possible.
As a business it allows us to further extend the range of services we supply to customers within the food and retail industry, demonstrating that our business operates to a globally recognised standard for food safety. We pride ourselves on our commitment to delivering high quality services to our customers and continue to maintain high standards across the business.


July-August 2019

ISO 27001 is the international standard recognised globally for managing the security of information, covering people, processes and technology. CPG have an ISO 27001:2013 framework, managing and protecting data and information assets within our organisation in line with these security standards.
The requirements of ISO 27001 and the General Data Protection Regulation (GDPR) often over-lap, and the adherence to ISO 27001 further demonstrates the technical and organisational measures which we have in place to meet the requirements of the GDPR.

E-commerce order fulfilment

June 2019

E-commerce is growing at a remarkable rate. With this trend in consumer buying behaviour, we have designed our back-end fulfilment system to integrate seamlessly with clients’ e-commerce sites. Orders placed on a client ordering system or e-commerce site are electronically interfaced to CPG, to pick, pack and despatch the order. Delivery may be to a retailer or directly to the end customer.

Clients retain visibility of the order status through daily despatch confirmation files and tracking information. Stock files are generated to update stock levels on our clients ordering system or e-commerce site, to ensure that only available stock displays. For the end customer, a despatch confirmation email and SMS delivery texts provide even greater visibility on the status of their delivery.

For more information, please contact us on 01329 245 600.

list your e-items on PHarmisa

June 2019

Did you know that Pharmisa provides a materials management and ordering system not only for hard copy materials, but also for electronic items (e-items).

Whether materials are physically or electronically stored, the same systems and controls will be in place to ensure only certified materials are allocated to the specified contact groups.

For more information, please contact our Customer Service Team.

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