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Medisa reaches 55,000 registered users

May 2022

We are very pleased to announce that Medisa has reached another milestone and now has over 55,000 registered users.

Medisa provides a range of online ordering options for healthcare professionals (HCPs), patients and carers to order information and resources when they need them. The two main ordering options are Medisa.com and Incorporated Medisa sites.

With over 250 materials across 20 practice areas, Medisa.com is a cost-effective channel to distribute existing marketing materials to healthcare professionals and/or patients within the UK.

Incorporated Medisa sites are bespoke web ordering sites created specifically for individual clients, an easy way to provide an ordering element to an existing website, tailored according to client requirements.

The Medisa ordering sites offer an easy, compliant way for pharmaceutical and healthcare companies to provide physical and digital information at the point of interest. If you would like more information on the range of Medisa services please visit www.medisa-services.com 

ABPI Training

May 2022

Our annual ABPI training took place on 29th March.

Provided by Compliance Hub, the training enables us to keep up to date with the changes in the ABPI Code of Practice to ensure both our Pharmisa and Medisa services remain compliant. The training not only provides our teams with an understanding of the code of practice and how it affects our business

but also an understanding of how it impacts our customers.

Our membership to Compliance Hub’s Agency Recognition and Training Scheme continues to demonstrate our focus on compliance and commitment to complying with the codes of practice that affect our customers.

List your materials for UK, GB, and/or NI audience on Medisa.com

March 2022

Medisa.com is a cost-effective channel to distribute existing marketing materials to healthcare professionals and/or patients within the UK.

With the recent changes due to Brexit, Northern Ireland and Great Britain now have different Marketing Authorisations and need different prescribing information. Companies have until 31 December 2022 to change material from EMA to GB/NI licences. But here at Medisa we are prepared and ready to list your items as our site is already designed to accommodate materials for the UK, GB, and/or NI audience.

With over 50,000 registered users, Medisa is a trusted site through which HCPs and patients can order information when they need it. All orders are delivered free of charge, usually within 3 working days. The ordering site offers an easy, compliant way for pharmaceutical and healthcare companies to provide physical and digital items at the point of interest.

Get in touch today and we can discuss how to integrate the channel into your current activity.

TIP 2 on how to better manage your inventory

March 2022

Inventory Management is an essential part of any business. In our previous newsletter we have started sharing our top tips on effective inventory management and how CPG can help.

Tip 2 – Re-certification dates. Having the reassurance that only certified materials are available for ordering is crucial for our pharmaceutical clients.

CPG can pro-actively quarantine materials in advance of the re-certification date to prevent the materials from being ordered. The material owner is notified via email and can then provide an updated re-certification date and request for the stock to be un-quarantined or submit a destruction request if the material will not be re-certified.

The material owner and point of escalation are notified at agreed intervals if an updated re-certification date or destruction request have not been received.

More top tips to follow in future newsletters!

For more information on how CPG can help effectively manage your inventory, please get in touch. 

CPG awarded silver EcoVadis rating​​​​​​​

January 2022

CPG Logistics have been assessed by EcoVadis, the world’s largest and most trusted provider of business sustainability ratings and we are very pleased to announce that CPG has been awarded a silver rating.

The assessment analysed the quality of our Corporate Social Responsibility (CSR) management system focusing on 4 key areas: the environment, labour, ethics and sustainable procurement.

This rating acknowledges the meaningful efforts that CPG have undertaken to create a more sustainable world and the result places CPG Logistics among the top 25% of companies assessed by EcoVadis which is a fantastic result.

We will keep you updated on CPG’s sustainability initiatives in our future newsletters.

Top tips to better manage your inventory

January 2022

Inventory Management is an essential part of any business. Effective inventory management keeps both stock levels and costs under control, and for our pharmaceutical clients it ensures only certified materials are available for ordering.

Over the next few newsletters, we will be sharing our top tips on effective inventory management and how CPG can help.

Tip 1 – Slow moving stock. It is important that stock is actively ordered to avoid unnecessary storage costs if it is unused.

CPG can monitor inventory movements and notify the stock owner of any stock that hasn’t been ordered within a specific time period.

This enables the stock owner to decide whether to encourage the sales teams to order the stock, find an alternative way to distribute it, or if it is no longer of use to submit a destruction request. Both the stock owner and a point of escalation (if required) can be notified at specific time intervals if it remains un-ordered and after an agreed time CPG can pro-actively destroy the stock.

This keeps costs under control and avoids unused and old stock being stored longer than necessary.

More top tips to follow in future newsletters!

For more information on how CPG can help effectively manage your inventory, please contact your Customer Service Team.

Merry Christmas

December 2021

With the festive season approaching, we would like to wish you all a very Merry Christmas and a Happy New Year.

This year, as a thank you to all our customers and as part of our commitment to reduce the impact we have on the environment, CPG has planted 50 trees across the UK through EForests.

CPG Christmas Goods In Opening Times

December 2021

Please see below CPG Goods in opening times during the Christmas holidays:

  • Thursday 23rd December – normal operating hours 08.00-16.00
  • Friday 24th December – 08.00-14.00
  • Monday 27th & Tuesday 28th December – closed
  • Wednesday 29th & Thursday 30th December – normal operating hours 08.00-16.00
  • Friday 31st December – 08.00-14.00
  • Monday 3rd January – closed

christmas posting dates

December 2021

To ensure your parcels arrive on time this Christmas, please click the links below. You should send your parcels as early as possible.

Medisa receives positive feedback

November 2021

HCPs and patients look to a variety of different sources to find the resources they need and it’s so important that our site provides information in an easy and convenient way.

With over 53,000 registered users, Medisa.com is continuing to grow and is regarded as a trusted source for healthcare information and resources.

We are delighted with the recent feedback from our users on different elements of our service, from the look and feel of the website and ease of finding information, to the speed of delivery and quality of how orders are packed.

We received positive feedback from 89% of our customers on the ease of using Medisa.com and from 95% of our customers in relation to how their order was packed and the speed from order to delivery.

With the growing use of Medisa.com by HCPs and patients, if you have any products or materials that you would like added to Medisa.com, please contact us on 01329 245 600.

Hampshire Chamber of Commerce 

November 2021

We are pleased to announce that CPG continues to be a member of the Hampshire Chamber of Commerce for the sixth consecutive year.

Hampshire Chamber of Commerce is a membership organisation that helps promote local business through various media channels and also offers business support and advice.

Where do healthcare professionals look for information and resources? 

September 2021

So where do healthcare professionals look for information and resources? It’s the question all our clients want to know to make sure their information is accessible and meeting the needs of their customers.

Our recent survey of healthcare professionals who use Medisa helped to shed some light on this. There isn’t just one place they look for information and resources, HCPs look to a variety of credible and relevant sources from the NHS website, pharmaceutical/healthcare company websites, face to face or virtual meetings, events and also Medisa.

With over 50,000 registered healthcare professionals and patient users, Medisa is established as a trusted online source which healthcare professionals and patients can access to request the information they need.

If you have information and resources which you want to make available online contact Laura D’Souza on 01329 245600 to find out how Medisa can help.

E-commerce order fulfilment 

September 2021

The changing environment which we live in has seen an accelerated shift for a number of retailers and organisations adapting to an e-commerce approach. Over recent months we have continued to develop our fulfilment operation to integrate seamlessly with clients’ e-commerce sites, pick/packing and delivering orders across the UK and Europe.

Orders placed on a client ordering system or e-commerce site are electronically interfaced to CPG, to pick, pack and despatch the order. Delivery may be to a retailer or directly to the end customer.

Clients retain visibility of the order status through daily despatch confirmation files and tracking information. Stock files are generated to update stock levels on our clients ordering system or e-commerce site, to ensure that only available stock displays. For the end customer, a despatch confirmation email and delivery texts provide even greater visibility on the status of their delivery.

For more information, please contact us on 01329 245 600.

What resources do healthcare professionals and patients need?​​​​​​​

July/August 2021

Our survey completed by healthcare professionals who use Medisa helped us to find out what materials and support items HCPs need for themselves and their patients.

For HCPs, the top three types of materials and support items they would you like easy access to are:

  • Medicines/drug information
  • Online training tools and e-details
  • Demonstration devices and training aids

HCPs feel that the following materials would benefit patients:

  • Support items e.g. injection diaries, sharps bins, training aids
  • Online patient educational tools
  • Medicines/drug information

Help us to meet healthcare professionals’ and patients’ needs.

If you have information and resources which you want to make available online, contact Laura D’Souza on 01329 245600 to find out how Medisa can help.

List your digital assets on pharmisa  

July/August 2021

With the recent growth in digital and virtual engagement between representatives and healthcare professionals, having digital resources available online is even more important.

Did you know that Pharmisa provides a materials management and ordering system not only for printed materials, but also for digital assets?

Whether materials are physically or electronically stored, the same systems and controls are in place to ensure only certified materials are allocated to the specified contact groups.

The ordering process for digital items is simple. When a digital item is ordered, it is available for download from the order confirmation page, as well as ‘manage my orders’ page. An email is also sent with a link to access the digital item from Pharmisa.

For more information, please contact the Customer Service Team on 01329 245 600.

Call us: +44(0) 1329 245 600

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