News and Blog

We are very excited to announce the launch of the Medisa Services website.

Since 2004 the range of direct to customer services provided by Medisa has developed and it continues to be a growing part of CPG’s business.

www.medisa-services.com details the range of services offered, from online ordering sites and quick order forms, through to campaign management and literature fulfilment.

We provide easy to use, compliant and cost-effective solutions to deliver information and resources to target audiences, whether they are healthcare professionals, patients, veterinary staff or opticians.

The scope of services is broad, with a focus on meeting customer demand for information whilst supporting brand teams achieve their sales and marketing objectives.

In recent years the traditional marketing model has changed with a shift towards digital channels. The way that healthcare professionals and patients interact with healthcare providers and access content has changed and we have also evolved to meet these changing needs.

Call us today on 01329 245783 to find out more about our services or email laura.dsouza@medisa.com

In preparation for the Brexit deadline, we are continuing to make improvements to our systems to avoid any disruptions in services for our customers.

The latest changes include additional fields on the Delivery advice notification (DAN) form on Pharmisa to capture the commodity code (which Pharmisa will validate) and country of origin.

Last week CPG joined in with the World’s Biggest Coffee Morning for Macmillan Cancer Support.

This year we organised tuck shops with sweet and savoury treats, had fun with games such as “Guess how many sprinkles are on the Colin the caterpillar cake” and football competitions, whilst ensuring social distancing and COVID-19 compliance.

Thank you to everyone who took part and donated money, helping us raise £301. Well done!

CPG are constantly evaluating the packaging options available to ensure the least impact to the environment whilst continuing to use packaging that will protect the materials we store and ship.

On a bi-annual basis our packaging focus group reviews the existing packaging, what is new to the market, cost implications as well as the level of protection for the goods.

A few updated from our recent review features include:

• We only purchase packaging from FSC approved producers (The FSC system allows businesses and consumers to identify, purchase and use wood, paper and other forest products made with materials from well-managed forests and/or recycled sources)

Have you got an immediate co-packing requirement to support your Christmas activity? Why not contact CPG Logistics to see how we can help.

CPG Logistics provide a range of services that support finished and semi-finished products. CPG’s facilities are operated by fully trained GMP teams and we have the experience and accreditations to deliver high quality solutions at competitive prices.

Call us today on 01329 245 600 and we will be happy to discuss your requirements.

The recent months have affected the workshops LGFB normally run, which help boost the physical and emotional well-being of people undergoing cancer treatment.

To help raise funds for this charity so that they can continue providing support to patients in other ways during this time, CPG joined the LGFB August fundraiser and raised an amazing £1,892.

Thank you to everyone who joined in.

We are very excited to announce that Medisa.com has a brand-new look. Apart from the new layout, we have added new features to improve the site experience.

New features include:

• Log in directly from the home page
• ‘My account’ enabling users to update their account details including their email address, specialist interests and password
• PIN feature to add materials to favourites, making the ordering process even quicker

We are very pleased to announce that we have passed our Cyber Essentials Security audit.

Cyber Essentials helps us to guard against the most common cyber threats and demonstrates our commitment to cyber security.

We continue to follow the Goverment’s advice and have taken a number of steps to ensure CPG can continue to provide all services to our clients.

Social and safe distancing is maintained at ALL times and thermal imaging cameras have been installed. All working areas have been adjusted to comply with the new measures and NHS posters are displaying around the business.

The Government announced the critical sectors that will need essential support during the COVID-19 crisis. CPG provide services to a number of customers that operate within these including:

• Health and social care
• Public safety and national security
• Utilities, communications and finance

We wanted to update you on the steps we are taking to ensure CPG can continue to provide services to you during the coming weeks. Protecting the health of our employees is of utmost importance to us but our focus remains on providing ordering and delivery capability along with other related services for our customers.

1. The warehouse will continue to operate and we have the capacity to support additional workload. Please advise us of any changes you anticipate to your business needs.

2. Our key employees are equipped to connect remotely with colleagues and customers in a secure environment. We feel confident in our continued ability to serve your business, regardless of our physical work location.

3. We provide alternative channels to reach healthcare professionals, patients and veterinary staff with information and resources through our Medisa channels.

In light of the ongoing developments of the Coronavirus (COVID -19) we would like to take this opportunity to inform you of the precautionary steps we have taken to make sure it remains ‘Business as Usual’ as far as possible:

• Our senior management team is meeting on a daily basis to review the situation. We are constantly monitoring all advice given by local and national authorities, as well as public health advice and WHO guidelines
• Clear guidance has been issued to all employees, advising them of measures to reduce virus spread
• We are actively monitoring anyone who has or may have been exposed to the virus through travel or contact with people from affected areas and where necessary asking them to self-isolate
• All our logistics partners are working to minimise the spread of the virus to ensure continuity of service during the Coronavirus (COVID-19) outbreak
• All our suppliers are communicating their Business Continuity plans and we are collaborating with them to reduce the risk of infection wherever possible
• New hygiene routines have been implemented throughout our offices, with additional hand sanitisers installed in multiple locations around the building including toilets, kitchen, cafeteria areas and reception. NHS posters showing hand washing advice are displayed throughout the site

We are very excited to announce that in 2020 Medisa.com will have a brand-new look. Apart from the new layout, we have added new features to improve the user site experience.

New features will include:

• Log in directly from the home page
• ‘My account’ enabling users to update their account details including their email address, specialist interests and password
• PIN feature to add materials to favourites, making the ordering process even quicker

Did you know that on Pharmisa we can automatically add a ‘free item’ to an order? This feature ensures that ‘free items’ are despatched to accompany a specific material.

This option can be used for a variety of different reasons, whether it is to meet compliance regulations or simply to ensure that when a material is ordered that it is sent with associated information or resources.